The Get Satisfaction online community experience is built around everyday online interactions. Your customers can ask questions, report problems, give you product ideas, and highlight what you are doing right that you should do more of. Customers and brand champions can respond to topics and your support agents, community managers, and social media team members can engage, the result of which is better customer satisfaction, lower support costs, and a community that brings your support, marketing, and product teams together for a common purpose, customer love. Whether on the web, mobile, or in Facebook, Get Satisfaction communities bring you together with your customers wherever they are.
Get Satisfaction is a simple way to build online communities that enable productive conversations between companies and their customers. More than 55,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction communities are available at getsatisfaction.com