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Web CRM One 2.0 is the New Era of CRM.
A New, flexible, user friendly and powerful solution for the complete management of all Customer Relationship Processes on site and on demand.
Web CRM One 2.0 is “The intelligent & Social business System”.
"Intelligent" because of its Business Intelligence integrated that allows user to carry out analysis on the System and make direct actions on results through our “Super Queries”, research filters created by the user according to his daily working needs.
“Social" to strengthen relations between customers and brands, better know clients, respond to their difficulties more quickly and carry on marketing campaigns having all the Social activities and documents tracked within the CRM itself.
Other most important features of this solution are:
- Sales Force Automation; Opportunities, Quotations, Orders and Delivery documents Management.
- Immediate collaboration between sales network and central office thanks to the internal messaging network.
- Access to the System according to established user roles and profiles.
- Budget Management.
- Multichannel Marketing.
- Marketing Campaigns Management.
- Document Management, even through Tags.
- Full integration with SAP Business One and possible integration with all other ERP.
- Intercompany Analysis.
- Multilanguage support (Italian, English, French, German, Spanish and Chinese).
Run Time Solutions, based in Italy, was founded in 1995 with the goal of providing IT professional services of high added value to small, mid-sized and large enterprises through high profile resources and competences.
Run Time Solutions got SAP, Oracle & Sun certifications, becoming a international reference of WEB Solutions.
In 2009 Web CRM One 2.0 was the first Italian product to obtain the SAP certification.
Run Time Solutions competence fields are:
- Management Solutions
- Web Solutions
- Project and Development