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Engage Business Solution Technology is a complete CRM Integrated Platform specially designed for implementing business strategies based on complex business processes and high scale / high volume scenarios.
Our high level, fully integrated business and management processes will grant competitive advantage through enhancing your customers’ loyalty while yielding optimum returns from your Products and Services.
Engage Business Solution includes the powerful Engage Designer tool, based on CASE (Computer Aided Software Engineering) methodology, allowing Web Applications developing through diagrams –without any programming code-, with the highest productivity and performance.
Engage Business Solution includes several industry solutions and templates, as follow:
- Financial Scoring, Credit Cards, Loans, Product Origination, Integral Customer Assistance, 360º Vision, Collections.
- Insurance Commercial Management, Customer Services, Sales and Telemarketing, Collection Management.
- Automotive Multi-Brand, Multi-Product Front End designed for dealership business requirements, full ERP integration.
- Health Affiliate and Provider Assistance, Smart Greeting for Integral Assistance.
- Media & Telco Trouble Ticketing, Integral Customer Assistance, Field Service.
- Industry Management Front and Back End fully integrated to any System like ERP’s.
Our pre-defined solutions –daily improved by our experiences– includes different modules specially conceived for Cross Industries work, such as:
- Sales and Telemarketing
- Customer Services
- Market Research
- Help Desk
- Internal Services
Soluciones S.A, owner and creator of the powerful software platform Engage Business Solution ®, began its activities in November 1999, focused on Customer Relationship.Today, we have a vast experience in CRM projects in about 50 big companies with millions of customers and transactions involved and thousands of end users interacting through our technology in Commercial, Sales, Marketing, Collections and Customer Services processes.